Griffin Books has been named on the shortlist of retailers in the running to be crowned Britain’s Best Small Shop of 2020.

The Best Small Shops competition is managed by the Independent Retailers Confederation (IRC), whose member trade associations represent approximately 100,000 independent retailers throughout the UK between them.

The annual competition highlights the best of Britain’s independent retailers, celebrating the commitment and creativity of independent retailers and the central role they play in their local communities.

Owner Mel Griffin said: “Prior to lockdown the shop’s online sales were very limited, but this changed overnight.

“We adapted our sales model in a few hours, operating an online ordering and home delivery service while the shop was closed. We supplied books and more to regular customers, while also attracting new customers from much further afield via an increased social media presence.”

“This has been a particularly challenging year for small, independent retailers and many have come through to this point through innovation, quality of product and service, a commitment to serve their local communities and a large dose of determination,” Mark Walmsley, Chair of the IRC, added.

“As more and more people have been forced to stay home and work from home, we have seen just how much we all value local independent shops and want to see them not just survive, but also thrive. These shops offer choice, diversity and genuine customer service. And, after what has been a rather dark year, that has to be worth celebrating.”

The winner will be announced next month.