A PENARTH business has been rated as one of the top 20 most-loved local businesses in the UK.

Queen B Boutique, a women's clothing shop, made the annual Love Local Day list from Shopappy this year.

The list takes nominations from more than 200 locations in the UK and publishes their top 20 every Valentine's Day.

The entry on the Shopappy website says: "One of the many nominations read '…for me it’s the friendliness of the staff and their knowledge of what would suit you and what would not, they are honest, kind and just amazing, they work so hard and kept everyone going and updated through the pandemic and went above and beyond, well done'."

The owner of the shop, Jodie Tanner, said: "It was a surreal moment.

"When you get told that you've been nominated as one of the top 20 in the UK it feels a bit grand really.

"It's amazing, I'm absolutely thrilled to bits."

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Queen B Boutique has been in business for 13 years and specialises in occasion wear, although they do sell casual clothing as well.

Started as a hobby, Ms Tanner said that the business has now "taken over [her] life".

Ms Tanner said: "I think the crux of it is that we love our customers.

"As a business owner that gets encouraged from the top, the team are so super friendly.

"We're very honest, so we we build great relationships with our clients, it's not just pop in and buy something and we never see them again. 

"I think our loyalty to them and what we deliver to them is delivered back in turn."

Throughout the pandemic, the shop made great effort to keep in touch with their customers and to do their bit for charity.

Amongst other things, every week they hosted 'bonkers bingo' online for customers with all proceeds going to various charities.

They also hosted live fashion shows on Thursdays which were filmed in a closed unit of the shop and put online so customers could feel like they were having a night out.

Ms Tanner said: "We're just coming out of that time now and customers haven't forgotten that.

"I feel almost it's like their recognition or their reward to me for perhaps what we've delivered to them in lockdown in a very difficult time for everybody."

Queen B Boutique can be  found on Stanwell Road in Penarth and a second shop can be found on the High Street in Barry.

There is also an online store and their main website can be found here.